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Professional Services
BroadHop’s Professional Services Team delivers high quality Service Management expertise and consulting. We assist our customers in successfully deploying our Service Management solutions in their production environments.
Combining in depth knowledge of our IP Service Management solutions with the business needs of our customers, we are ready to compliment your in-house technical staff with BroadHop expertise. Our customers can choose from multiple levels of assistance, including training, solution design, project management, on-site skills/knowledge transfer, integration consulting, system upgrade or expansion planning. BroadHop maintains a staff of highly qualified engineers that work directly to assist our customers. Our Professional Services provide the critical resources to ensure that the complete life cycle of your BroadHop deployment is successful and timely. Professional Services activities include:
- Service Management architectural design
- Project management for solution deployment and turn up
- High availability and redundant configuration designs
- Installation, deployment, and testing
- Technology audits for system upgrade or expansion planning
- Engineering level training and education
