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Overview
BroadHop provides IP Service management solutions and the support, engineering, and consulting services that our customers require. We understand that your revenue and customer satisfaction are directly linked to your ability to effectively deploy and manage services. Our engineers and technicians have specialized knowledge of the BroadHop IP Services Management Engine (IP SME) and can help customers achieve revenue generation through solutions for implementation, training, and support. BroadHop customer service and support covers all facets of our customers’ needs including:
BroadHop Professional Services Activities
- Professional Services — for solution planning, design, and deployment
- Maintenance Services — providing on-going production system support
- Customer Training — providing valuable education to operations groups
- Comprehensive On-line Customer Self Service
- Live Technical Support — over the phone to solve critical issues
Professional Services & Customer Support are designed for the specialized needs and requirements of our customers. BroadHop is dedicated to the success of our customers in deploying profitable IP service solutions. For any consulting, training, or support information, please contact us at (720) 904-0303.
