Customer Support

Our Customer Service & Support Organization shares your commitment to maximizing uptime and creating high customer satisfaction for your revenue generating networks. The smooth and trouble-free operation of your network is always our primary objective.  We are ready to assist customers with BroadHop maintenance and assist in troubleshooting BroadHop operational support issues. 

The BroadHop Maintenance and Support Agreement provide customers with access to specialized technical skills, knowledge and resources to maximize the Return On Investment (ROI) of their BroadHop investment.

Customer Support Feature Summary

  • 7x24 On-line Customer Self Service including Knowledgebase & Software downloads.
  • Flexible remote Technical Support options including 7x24x365.
  • Software updates and patches
To contact BroadHop Service & Support for details on these services please contact:

Phone: 866-834-1448

Contact our customer support department

To log a Support Ticket online, please click the button below:
Support Ticket
 
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